E-mail Service Configuration

With this functionality, you can automatically send AWBs and invoices to your customers, as soon as you have completed their orders.

You can send email for: AWB Created, New Order and Invoice Created and Order Canceled.

To access the email service you must go to Integrations - Email Services section.
Here you have two possibilities: to send the email from your address or to send it from contact@easysales.ro.

Regardless what you choose, the next step is to click on the "connect" button.
If you have chosen to send from your e-mail address, fill in the required fields to connect your e-mail to easySales.

Very important: The password is the SMTP password.

If you want to use more than one email server, click the + button (Integrations - Email Services) and repeat the process from above.

Then, in order to configure the predefined email messages, you have to go to the platform at the Customers & Actions section - click Templates.

On the right click Create email template

Fill the template by pressing the desired options, then save the information on the create button.

Check the channels for which you want to send these e-mails and then customize this e-mail according to your preferences (you can add the company logo and a footnote).

After you save the template you need to add the notifications. 

Go to Customers & Actions section - click notifications and choose from AWB Created, Order Created, Invoice Created , Order Canceled etcetera.

The template is selected from the list of templates generated in the previous step.

Individual order notification

You can edit the order and send a different message from the predefined templates by pressing Notify user button in the order.

In the E-mail History field you can view the e-mails sent according to the settings you've made.